Personal Identification Information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, or other services, features or resources available on our website. Users may be asked for name, email address, mailing address, or phone number.
We do not request credit card information in any way shape or form. As a security protection to our users and to Chinook Fabrication and Design we utilize a 3rd party entity (Paypal) for all purchase transactions. We do not process or store any credit card data whatsoever.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.
Non-personal Identification Information
We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.
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How We Use Collected Information
Chinook Fabrication and Design collects and uses personal information for the following purposes:
To achieve a higher level of customer service
To help us more effectively respond to customer service requests and support needs
To improve the user’s website experience
To understand how our users are utilizing the services and resources provided on our website
For website improvement
To improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information users provide about themselves such as when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. Such as the shipping service or carrier.
To send users information they agreed to receive.
To send periodic emails
The email address users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, the user may contact us via our website.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Third Party Websites
Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your Acceptance Of These Terms
By using our website, you signify your acceptance of this policy and terms of service. Your continued use of the website will be deemed your acceptance of our policies outlined herein.
Chinook Fabrication and Design
1150 Forest Lea Drive
Ottawa, Ontario, Canada